CMS - Forums
A forum has become a ubiquitous part of the internet and is used everywhere.
Why? Because a forum is a great way of supporting your clients and simply getting people to 'talk' to create a community spirit that is so valued by online gurus and you alike.
simply getting people to 'talk' to create a community spirit 
There are many forms of forums, some moderated (checked by an editor) some not, some as sophisticated as you can get online 'chat' to be and almost all use a backend database.
A good CMS will allow you to create and manage a simple forum without the need to invest your time and money in purchasing forum software.
Remember, one of the central advantages of a CMS is that things like forums are built in so that you don't have to become a world expert at backend databases and the like.
Back